FAQS


How can I organise a quotation?

You can contact CRISP Air Conditioning through phone, email or via the contact page of our website.

 

Installation quotations are no charge and obligation free.

 


What areas does CRISP Air Conditioning Services cover?

All of the Sydney Metropolitan Area.

 


Does CRISP Air Conditioning Services provide warranty?

Yes, 2 years warranty is provided on all work carried out by us.

 

Installations will also include the standard manufacturers warranty which may vary by brand.

 


How do I maintain my Air Conditioning Unit?

Regular servicing & preventative maintenance is recommended to maintain optimal running performance.

 

Additionally, it is recommended to clean the filters.

 

To clean the filter; remove the filter from the unit and clean it under clean running water.

 

Once the filter is dry replace it back in the system.

 

Ideally, this should be done at the start of both winter and summer.

 


What is Ducted Air Conditioning?

Ducted systems are designed as a whole house or office heating and cooling solution, making it a suitable choice for all seasons.

 

They are ideal if you prefer heating and cooling in the majority of areas of your house or office space at one time.

 

Zoning is available for ducted systems (see Zones explanation below).

 

With only grills mounted in ceilings or floors visible, ducted systems do not intrude into the overall look & feel of your home.

 

Adding ducted air conditioning can add to the overall sale value of your home.

 


What are Zones?

Zones are separately controlled areas in a house or office.

 

  Each Zone can be switched on or off as required.

 

Normally, one zone will be for bedrooms and then a separate zone for living areas.

 


What does Reverse Cycle mean?

Reverse cycle air conditioning provides both heating and cooling functions.

 

Essentially, it uses a refrigerant gas to transfer heat from the inside of your home to the outside, or from the outside to the inside.

 

For example; if you are running the inside system on cooling the outdoor unit will be blowing out warm air, same principle for heating.

 


What does Inverter mean?

An inverter in air conditioning is used to control the speed of the compressor motor to drive variable refrigerant flow in an air conditioning system to regulate the conditioned-space temperature.

 


What is a Split System?

The most common residential split-system air conditioner is made up of two units that are permanently mounted.

 

An outside unit; the compressor, and an internal unit which is most commonly installed on a wall.

 

The two units are connected by pipes that carry refrigerant.

 

Units can be located at floor level (which gives optimum heating performance), on the ceiling surface, or in the ceiling as a cassette are also available.

 

Wall units must generally be installed on an external wall to provide adequate draining of condensation.

 


What is a Multi Split System?

Multi-split systems are split systems (see definition above) with multiple internal units connected to an external compressor.

 

Systems with between two to seven internal units are common.

 

They are able to heat or cool multiple rooms independently.

 


Did you know?

  • Refrigerant leaks found in air conditioners/ refrigerators must, by law, be fixed before any new gas is introduced.
  • Loss of gas = loss of money.
  • Most household air conditioners/ refrigerators contain fluorocarbon refrigerant. An appropriately licensed technician must be used to recover the fluorocarbon refrigerant before an alternative refrigerant is introduced.
  • Discharging of fluorocarbon refrigerant gas is illegal under the Ozone Protection and Synthetic Greenhouse Gas Management Act 1989 and subject to potential penalties
  • Handy Hints from ARC(Australian Refrigeration Council)
  • Set your air conditioner to 24-25 degrees in Summer. You can save up to 10% of cooling costs for every 1 degree that you raise the temperature.
  • Avoid placing appliances that give off heat (e.g: tv's or lamps) near a thermostat as this will effect performance of the system.